Customer Support

Office Hours:

Mon–Fri 8am to 5pm

Office will be CLOSED for the following holidays:
 
New Year's Day 
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day

Contact:

1-800-487-2365 Office
1-888-909-8635 Fax
www.pss.solutions

Local Customer Care Line
843-208-2880 x 100

24/7 UL Central Station Monitoring
1-888-669-6797

Personnel:

Zach McDougall

Owner
zachm@pss.solutions

Caroline McDougall
Administration Manager
carolinem@pss.solutions

Clay Graves
Business Development Specialist
clayg@pss.solutions

Matt Wilson

Operations Supervisor

mattw@pss.solutions

April McGuire

Client Specialist
aprilm@pss.solutions

Ralph Way
Systems Specialist
ralphw@pss.solutions

Jim Watford
Systems Specialist
jimw@pss.solutions

Rodney Marshall

Systems Specialist
rodneym@pss.solutions

OPEN
Systems Specialist

Megan Carolan
Customer Care Specialist

meganc@pss.solutions

OPEN
Customer Development Specialist

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