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A CONNECTED home is a SMART home!

(800) 487-2365

Customer Support

Office Hours:

Mon–Fri 8am to 5pm

Office will be CLOSED for the following holidays:
New Year's Day 
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day


1-800-487-2365 Office
1-888-909-8635 Fax

Local Customer Care Line
843-208-2880 x 100

24/7 UL Central Station Monitoring


Zach McDougall


Caroline McDougall
Administration Manager

Clay Graves
Business Development Specialist

Matt Wilson

Operations Supervisor

April McGuire

Client Specialist

Ralph Way
Systems Specialist


Jim Watford
Systems Specialist

Rodney Marshall

Systems Specialist

Systems Specialist


Megan Carolan
Customer Care Specialist


Customer Development Specialist

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